FEBRUARY 11, 2019
ORLANDO, FL
www.HIMSSConference.org
#EngageHealth
Keynote:
The Road to Healthcare’s True North
The Road to Healthcare’s True
North
Karen Murphy, RN, PhD.
Executive Vice President, Chief Innovation Officer and
Founding Director of the Steele Institute for Healthcare Innovation
Located in Pennsylvania and New
Jersey
Acute Care Hospitals - 11
Primary Care and Specialty Care
Sites -253
Geisinger Health Plan - 500,000
members
Geisinger Commonwealth Medical
College 485 medical students
Everything we do is about CARING for our patients, our members, our Geisinger family of
physicians and employees, and our communities.
OUR
PURPOSE
Kindness
Excellence
Learning
Innovation
At Geisinger, we value
Safety
Geisinger’s successful
innovation track record
in recent years
ProvenHealth
Navigator
®
ProvenExperience
®
Wellness
We have engaged the
healthcare landscape in
designing the institute
Innovative
practitioners
Thought
leaders
Emerging
players
Key insights
“If you’ve seen
one Innovation
Center, you’ve
seen one
Innovation
Center
Opportunity for
more focus
Problem-solving
orientation as
differentiator
Need to test
and show
impact
Steele Institute for
Health Innovation
Lead the nation in building transformative, scalable, measurable, and
sustainable solutions that improve health, care delivery, patient
experience and lower cost
Purpose
Problem-solving, value-creating
Advance values and strategic priorities
Build upon data-backed strengths
Inspired by the broader healthcare community and other industries
National replication potential
Keep Geisinger family at the forefront
Guiding principles
A fundamentally different approach to solving a problem that has
quantifiable outcomes
Definition of innovation
Institute was established to lead Geisingers third generation of innovation
Foundational pillars of
Geisinger’s third
generation of
innovation
Care Delivery
Health
Environment
Value
Population health
o Fresh Food Farmacy
o Free2BMom
Social determinants
o Opioids
Springboard
Virtual reality
Right site of care
Patient safety
PA Rural Health Model
Affordability
Behavioral
economics
Payment models
Recruitment
Environmental health
factors
Innovation partners
AI/ML Team
Product Innovation
Data Enterprise
Artificial Intelligence
Strategy and Steering
Committee
AI Steering Committee
Oversees all AI/ML work
at Geisinger
Will assess and validate
all external collaboration
opportunities related to
AI/ML
Will advise on priorities
and projects for the
Innovation AI/ML group
Internal Development,
Design & Co-Development Partnership
Implementing Existing AI Applications
AI as a Service
How we will develop
our third generation of
innovation
…to solve
the defining health
problems
of our time
Leveraging
Geisingers
assets…
…and accessing
new capabilities…
JEANETTE, 89 - JESSUP, PA
GEISINGER
AT HOME
“Thank God for Christine and Dr. Wylie. They really
helped me. They were my angels.
TOM, 56 - STRONG, PA
FRESH FOOD
FARMACY
You're supposed to eat healthy, but you have to
be able to afford eating healthy… all I could
afford was canned ravioli or a Hungry Man meal
to keep my belly full.
CHRISTINE, 46 - SCRANTON, PA
PROVEN RECOVERY
“I was able to get up and walk around the very
next day and do steps and things to get my body
going.”
18% lower acute readmission rates with Proven Portfolio, 5% lower
readmission rates in Medicare Advantage (vs fee-for-service)
HEDIS scores improve (MA vs FFS): 10% better cancer screenings, 3% better
diabetes control, 38% better heart failure treatment
We aspire to be an industry-leading organization and continue to innovate in
lowering costs and improving quality
Geisinger can scale its innovative care delivery models, which have demonstrated
7.9% lower costs
Every percent increase in alignment can result in $10 million in contribution margin
to the clinical enterprise
Increased revenue through more comprehensive and accurate capture of patient
disease burden and quality performance
18%
Lower readmission rates
Financial value to GHS
$50M+
Lower cost of care
7.9%
ONE GEISINGER
ALIGNMENT
BENEFITS
PATIENTS &
MEMBERS
Q&A