FEBRUARY 11, 2019

ORLANDO, FL

www.HIMSSConference.org

#EngageHealth

Keynote:

The Road to Healthcare’s True North

The Road to Healthcare’s True

North

Karen Murphy, RN, PhD.

Executive Vice President, Chief Innovation Officer and

Founding Director of the Steele Institute for Healthcare Innovation

• Located in Pennsylvania and New

Jersey

• Acute Care Hospitals - 11

• Primary Care and Specialty Care

Sites -253

• Geisinger Health Plan - 500,000

members

• Geisinger Commonwealth Medical

College – 485 medical students

Everything we do is about CARING – for our patients, our members, our Geisinger family of

physicians and employees, and our communities.

OUR

PURPOSE

Kindness

Excellence

Learning

Innovation

At Geisinger, we value

Safety

Geisinger’s successful

innovation track record

in recent years

ProvenHealth

Navigator

ProvenExperience

Wellness

We have engaged the

healthcare landscape in

designing the institute

Innovative

practitioners

Thought

leaders

Emerging

players

Key insights

 “If you’ve seen

one Innovation

Center, you’ve

seen one

Innovation

Center”

 Opportunity for

more focus

 Problem-solving

orientation as

differentiator

 Need to test

and show

impact

Steele Institute for

Health Innovation

Lead the nation in building transformative, scalable, measurable, and

sustainable solutions that improve health, care delivery, patient

experience and lower cost

Purpose

• Problem-solving, value-creating

• Advance values and strategic priorities

• Build upon data-backed strengths

• Inspired by the broader healthcare community and other industries

• National replication potential

• Keep Geisinger family at the forefront

Guiding principles

A fundamentally different approach to solving a problem that has

quantifiable outcomes

Definition of innovation

Institute was established to lead Geisinger’s third generation of innovation

Foundational pillars of

Geisinger’s third

generation of

innovation

Care Delivery

Health

Environment

Value

• Population health

o Fresh Food Farmacy

o Free2BMom

• Social determinants

o Opioids

• Springboard

• Virtual reality

• Right site of care

• Patient safety

• PA Rural Health Model

• Affordability

• Behavioral

economics

• Payment models

• Recruitment

• Environmental health

factors

Innovation partners

AI/ML Team

Product Innovation

Data Enterprise

Artificial Intelligence

Strategy and Steering

Committee

AI Steering Committee

• Oversees all AI/ML work

at Geisinger

• Will assess and validate

all external collaboration

opportunities related to

AI/ML

• Will advise on priorities

and projects for the

Innovation AI/ML group

Internal Development,

Design & Co-Development Partnership

Implementing Existing AI Applications

AI as a Service

How we will develop

our third generation of

innovation

…to solve

the defining health

problems

of our time

Leveraging

Geisinger’s

assets…

…and accessing

new capabilities…

JEANETTE, 89 - JESSUP, PA

GEISINGER

AT HOME

“Thank God for Christine and Dr. Wylie. They really

helped me. They were my angels.”

TOM, 56 - STRONG, PA

FRESH FOOD

FARMACY

“You're supposed to eat healthy, but you have to

be able to afford eating healthy… all I could

afford was canned ravioli or a Hungry Man meal

to keep my belly full.”

CHRISTINE, 46 - SCRANTON, PA

PROVEN RECOVERY

“I was able to get up and walk around the very

next day and do steps and things to get my body

going.”

 18% lower acute readmission rates with Proven Portfolio, 5% lower

readmission rates in Medicare Advantage (vs fee-for-service)

 HEDIS scores improve (MA vs FFS): 10% better cancer screenings, 3% better

diabetes control, 38% better heart failure treatment

▪ We aspire to be an industry-leading organization and continue to innovate in

lowering costs and improving quality

▪ Geisinger can scale its innovative care delivery models, which have demonstrated

7.9% lower costs

▪ Every percent increase in alignment can result in $10 million in contribution margin

to the clinical enterprise

▪ Increased revenue through more comprehensive and accurate capture of patient

disease burden and quality performance

18%

Lower readmission rates

Financial value to GHS

$50M+

Lower cost of care

7.9%

ONE GEISINGER

ALIGNMENT

BENEFITS

PATIENTS &

MEMBERS

Q&A